Thank you for shopping with Fizz & Matcha Co. We are committed to delivering premium ceremonial matcha to customers across the United States.
We currently ship within the United States.
Estimated delivery time is 3–10 business days depending on your location and the shipping carrier.
Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, or holidays.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information (when available).
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided during checkout.
Due to the nature of our food products, all sales are final.
We do not accept returns or exchanges unless the product arrives damaged.
If your order arrives damaged, please contact us within 48 hours of delivery.
Please include:
After reviewing your request, we will provide a replacement or refund if the claim is approved.
